NEWSLETTER SUBSCRIPTION

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FASEC PRINCIPLES

The FASEC Principles are the foundation for our actions as leaders, colleagues, employees and citizens. Our commitment to guide our individual and organizational conduct by the FASEC Principles will help us to achieve world-class company status. As FASEC grows more diverse and global, the Principles will help us to define further who we are, what we believe in and what we aspire to be for ourselves, our clients and stakeholders. We take these Principles as values that are universal, timeless and non-changing.

Client Focus

 

The client is the driving force behind all that we do and we understand that clients desire a connection with the people and organization with whom they do business. With every transaction we aspire to provide a compelling experience that goes beyond transactions. We do so by:

  • Understanding the client by anticipating and responding to client needs.
  • Fulfilling client expectations without compromising the integrity of FAS.
  • Providing value-added advice and guidance by analyzing client needs and resolving issues.
  • Providing the broadest range and highest quality of products and services, which are easy for clients to use
  • Developing and maintaining long-term relationships by actively listening to client feedback in order to build trust and loyalty
  • Offering personal and individual service
  • Using the company's technology to best serve the changing needs of clients
  • Through teamwork, leveraging our capabilities and resources to fully meet the needs of our clients.
Respect for the Individual

 

We respect the dignity of each individual, whether an employee, shareholder, client, or member of the general public. We endeavour to:

  • Treat everyone, regardless of level of circumstance, with dignity and respect,
  • Demonstrate sensitivity to work loads and support an appropriate balance between work and personal life.
  • Support an environment where people of different backgrounds can reach their fullest potential with equal access to opportunities.
  • Foster an environment where trust and openness are the norms by arguing positions fairly and objectively and valuing contrary opinions.
  • Strive to understand others and actively listen to their concerns and perceptions.
  • Take time to explain issues and answer questions.
  • Collaboratively resolve problems in a way that is respectful toward individuals
Teamwork

 

We strive for seamless integration of services. In the client's eyes, there is only 1 (one) FASEC. We endeavour to:

  • Communicate and share information candidly and openly with each other.
  • Cooperate and collaborate within and across workgroups and teams.
  • Value individual differences in style, perspective and background.
  • Share successes and failures so we can learn from each other toenhance group results.
  • Take on responsibility for helping others by being dependable,reliable and contributing fully to the team.
  • Recognize and reward individual and team accomplishments.
  • Participate in setting and communicating goals, objectives andstandards.
  • Forge relationships with colleagues based on trust and respect, regardless of level.
Responsible Citizenship

 

We seek to improve the quality of life in the communities where our employees live and work. We endeavour to:

  • Recognize, follow, and respect all customs, norms and laws where FAS conducts business.
  • Foster an atmosphere that supports and encourages community involvement.
  • Contribute time, talent and resources to make a difference in the lives of others.
  • Behave responsibly toward our environment.
Integrity

 

No one's personal bottom line is more important than the reputation of our company. We will:

  • Exemplify the highest standards of personal and professional ethics in all aspects of our business.
  • Be honest and open at all times.
  • Stand up for one's convictions as well as accepting responsibility for one's own mistakes.
  • Comply fully with the letter and spirit of the laws, rules and practices that govern FAS around the world.
  • Demonstrate consistency between one's words and actions


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